Frequently Asked Questions
Can I bring in my own food?
You are more than welcome to bring in your own cake, or you can get it through us if you would like. No other outside food or beverage is allowed. Drinks for the kids are included in the party price, and if you would like, we can provide pizza, chicken nuggets, and many other food items. Please refer to our EXTRAS for the prices and selection.
How Many Guests Can I Invite?
Each of our party packages includes up to 25 children. Adults and infants (under the age of 2) are free, and are not included in this number.
What if I have more than 25 children for my party?
5 additional children can be added to the party, bringing the maximum number of children to 30, for an additional cost of $10 per child.
Can I bring my own decorations?
You are welcome to bring you own decorations (as well as plates and table toppers), as long as you avoid the following items: silly string, confetti, pinatas, and anything that must be taped or tacked to the wall. These items delay the party room being ready for the next birthday, and are not allowed.
Do you have balloons?
Yes, we do (latex only, no mylar). They can either be ordered before your party date, or when you arrive. You may also bring your own if you would like.
I would like to celebrate my child's birthday party at Jump 2 It, but do not want a party package. Can we bring our presents and cake in and just have some jump time and a small party in your open seating area?
No, unfortunately we are not set up to do this. While we do have a public seating area, it is for all of our guests, and is not intended for parties. If you would like to celebrate your party here, we would love to schedule you a date and time to do so. If it is your child's birthday, and you would like to bring everyone here to jump before you have cake and presents elsewhere, we would love to have you do that also (during our open jump times), but sorry, we do not allow any cakes, gifts, or any other party related items in the facility unless there you have a party scheduled.
Deposits and Reservations
A $50 deposit is required to place your reservation. Deposits are refundable up to 30 days before your party. You are also welcome to reschedule up to 14 days before your party, providing we have the date and time requested available. No changes may be made to the party date within the 14 day period without loss of the deposit. Any party that is not cancelled within 10 days of the party date will be charged for the full amount of the party, since we are no longer able to rebook that time slot.
DON'T FORGET YOUR SOCKS!